Responsible Gaming at OnlySpins Casino

Our commitment to player wellbeing

OnlySpins Casino operates under the supervision of the Tobique Gaming Commission in New Brunswick, Canada, and follows player protection standards aligned with that license.

Every member of our customer care team receives dedicated training in identifying problematic patterns and offering early guidance to players who may need it.

We promote a culture where asking for help is normal. Reaching out to support is treated as a positive step, not a sign of weakness.

Tools available in your profile

Inside your OnlySpins Casino account you can configure deposit caps, wager ceilings, loss thresholds, and total session duration. Each tool takes effect immediately or after a short security window.

Reality checks can be enabled to receive periodic pop-up notifications during play, reminding you of elapsed time and net activity for the current session.

If you need a longer pause, cool-off settings between 24 hours and several weeks are available, as well as full self-exclusion options that lock the account for an extended period.

Recognising harmful patterns

Worrying signals can include chasing previous losses, hiding gameplay from family members, neglecting work or studies, or feeling restless when not playing.

Borrowing money to fund deposits, using rent or grocery budgets for gaming, or lying about the amount of time spent on the platform are clear indications that intervention is needed.

If you notice these patterns in yourself or a loved one, treat them as a serious signal. Early action almost always produces better outcomes than waiting.

Protecting minors

Access to OnlySpins Casino is strictly limited to adults who meet the minimum legal age in their jurisdiction. We perform identity verification before allowing withdrawals.

Parents and guardians who share a household device should consider parental control software such as Net Nanny or similar filtering tools to restrict access to gambling websites.

Any account suspected of belonging to an underage individual will be frozen pending review, and confirmed cases will result in permanent closure with refund of remaining balance.

Where to find external help

Independent organisations exist worldwide to assist people affected by gambling-related difficulties. Their services are usually free, confidential, and available around the clock.

We strongly recommend speaking with a qualified counsellor if play has stopped being fun or has begun to impact other areas of your life.