Terms and Conditions

Account registration and eligibility

OnlySpins Casino is licensed by the Tobique Gaming Commission of New Brunswick, Canada, and services are offered only to individuals who have reached the legal age in their country of residence.

Each player may operate one account only. Duplicate registrations, accounts opened with falsified information, and accounts created on behalf of another person are strictly forbidden and will be closed without notice.

Players residing in jurisdictions where online gaming is restricted or prohibited are responsible for verifying local legality before depositing funds. Access from such territories is at the user's own risk.

Deposits, withdrawals, and verification

Funding methods displayed in the cashier reflect the options approved for your region. All transactions are denominated in the currency selected at registration unless otherwise indicated.

Withdrawals are subject to identity verification in line with anti-money-laundering rules. We may request government-issued identification, proof of address, and evidence of the source of funds.

Processing times depend on the payment method chosen and on the completion of verification checks. OnlySpins Casino aims to release approved payouts within a reasonable timeframe, communicated in the help centre.

Promotions, bonuses, and fair play

Bonus offers are optional and carry their own specific rules, including wagering multipliers, eligible games, maximum bet caps, and expiry windows. These rules are presented before the offer is claimed.

Any behaviour aimed at exploiting promotional mechanics, such as collusion, bonus-only play patterns, or use of multiple accounts, will result in forfeiture of the bonus and any winnings linked to it.

Game outcomes are determined by certified random number generators. Suspicion of automated software, scripting, or external manipulation tools entitles us to suspend the relevant account pending investigation.

Account closure and inactivity

You may close your account at any time through the help centre, and any unrestricted balance will be returned via the original payment method where feasible.

Accounts with no login activity for a continuous period of twelve months may be classified as dormant. A modest administrative fee may apply afterwards, as disclosed in the cashier rules.

Complaints, disputes, and governing law

If you wish to raise a complaint, please contact our support team first. We are committed to providing a substantive response within the timelines published in our help centre.

Unresolved matters can be escalated to the Tobique Gaming Commission, which acts as the regulatory body overseeing OnlySpins Casino operations. The agreement between you and the operator is governed by the laws applicable under that license.